Frequently Asked Questions

Dfeelings offers a comprehensive range of digital marketing services including branding, web development, social media management, content creation, SEO optimization, digital strategy, and more. We provide tailored solutions to help businesses establish and enhance their online presence.

Dfeelings was founded in Amman in 2013 and has been delivering digital services for more than 10 years. Today it is a GEO and website development company for businesses in Saudi Arabia and Jordan: Generative Engine Optimization is its primary service and website and eCommerce development its second core service, working with clients across various industries.

Our main office is located in Amman, Jordan. However, we work with clients from all over the region and beyond, providing remote services when needed.

We have experience working with clients across various industries including finance, telecommunications, healthcare, retail, hospitality, education, and technology. Our diverse portfolio allows us to bring insights from many industries to each project.

We begin each project with a discovery phase to understand your business, goals, target audience, and competitive landscape. Based on these insights, we develop a tailored strategy and implementation plan. Throughout the project, we maintain open communication and provide regular updates on progress and results.

Yes, we offer website maintenance services to ensure your website remains secure, up to date, and performing optimally. Our maintenance packages include regular updates, security monitoring, performance optimization, content updates, and technical support.

Absolutely. We have extensive experience in both B2B and B2C marketing across various industries. We understand the unique challenges and opportunities of each approach and tailor our strategies accordingly to achieve the best results for your specific business model.

Yes, we offer training sessions and workshops to help your internal team develop skills in various aspects of digital marketing. These can be customized based on your team's needs and can cover topics such as social media management, content creation, SEO basics, and more.

Project timelines vary depending on the scope and complexity. A website development project might take 8 to 12 weeks, while a branding project could take 4 to 6 weeks. Social media campaigns can be developed in 2 to 3 weeks. During our initial consultation, we'll provide a more accurate timeline based on your specific requirements.

We establish clear KPIs at the beginning of each project aligned with your business objectives. Depending on the project, these might include website traffic, conversion rates, engagement metrics, lead generation, or ROI. We provide regular reports with insights drawn from the data and recommendations for continuous improvement.

We include a specific number of revision rounds in each project proposal, typically 2 to 3 rounds depending on the project type. We value your feedback and work collaboratively to ensure the final deliverables meet your expectations. Additional revision rounds can be accommodated at an hourly rate if needed.

Communication is key to our process. We schedule regular check in meetings (usually weekly) to provide updates, share progress, and gather feedback. Additionally, you'll have access to a dedicated project manager who can address any questions or concerns throughout the project.

We offer both project based and retainer pricing models. Project pricing is ideal for one time initiatives with a clear scope, while retainer pricing works well for ongoing services like social media management or SEO. We provide detailed proposals outlining deliverables, timelines, and costs based on your specific needs.

Yes, we typically require a 50% deposit before beginning work, with the remaining balance due upon project completion. For larger projects, we may structure payments in milestones. For retainer clients, we invoice monthly at the beginning of each month.

Yes, we understand that startups and small businesses have unique needs and budget constraints. We offer scalable packages designed specifically for growing businesses that provide essential digital marketing services at accessible price points, allowing you to expand your services as your business grows.

We accept payments via bank transfer, credit card, or PayPal. Payment terms are net 15 days from the invoice date. For retainer clients, we require payment at the beginning of each month. Late payments may result in work being paused until the account is current.