Question 1

What services does Dfeelings offer?

Accepted Answer

Dfeelings offers a comprehensive range of digital marketing services including branding, web development, social media management, content creation, SEO optimization, digital strategy, and more. We provide tailored solutions to help businesses establish and enhance their online presence.

Question 2

How long has Dfeelings been in business?

Accepted Answer

Dfeelings was founded in 2013 and has been providing digital marketing services for over 10 years. During this time, we've grown to become one of Jordan's leading digital marketing agencies, working with clients across various industries.

Question 3

Where is Dfeelings located?

Accepted Answer

Our main office is located in Amman, Jordan. However, we work with clients from all over the region and beyond, providing remote services when needed.

Question 4

What industries do you specialize in?

Accepted Answer

We have experience working with clients across various industries including finance, telecommunications, healthcare, retail, hospitality, education, and technology. Our diverse portfolio allows us to bring cross-industry insights to each project.

Question 5

How do you approach a new project?

Accepted Answer

We begin each project with a discovery phase to understand your business, goals, target audience, and competitive landscape. Based on these insights, we develop a tailored strategy and implementation plan. Throughout the project, we maintain open communication and provide regular updates on progress and results.

Question 6

Do you offer website maintenance services?

Accepted Answer

Yes, we offer website maintenance services to ensure your website remains secure, up-to-date, and performing optimally. Our maintenance packages include regular updates, security monitoring, performance optimization, content updates, and technical support.

Question 7

Can you help with both B2B and B2C marketing?

Accepted Answer

Absolutely. We have extensive experience in both B2B and B2C marketing across various industries. We understand the unique challenges and opportunities of each approach and tailor our strategies accordingly to achieve the best results for your specific business model.

Question 8

Do you offer training for our internal team?

Accepted Answer

Yes, we offer training sessions and workshops to help your internal team develop skills in various aspects of digital marketing. These can be customized based on your team's needs and can cover topics such as social media management, content creation, SEO basics, and more.

Question 9

How long does a typical project take?

Accepted Answer

Project timelines vary depending on the scope and complexity. A website development project might take 8-12 weeks, while a branding project could take 4-6 weeks. Social media campaigns can be developed in 2-3 weeks. During our initial consultation, we'll provide a more accurate timeline based on your specific requirements.

Question 10

How do you measure the success of your marketing efforts?

Accepted Answer

We establish clear KPIs at the beginning of each project aligned with your business objectives. Depending on the project, these might include website traffic, conversion rates, engagement metrics, lead generation, or ROI. We provide regular reports with data-driven insights and recommendations for continuous improvement.

Question 11

What is your revision policy?

Accepted Answer

We include a specific number of revision rounds in each project proposal, typically 2-3 rounds depending on the project type. We value your feedback and work collaboratively to ensure the final deliverables meet your expectations. Additional revision rounds can be accommodated at an hourly rate if needed.

Question 12

How often will we receive updates during a project?

Accepted Answer

Communication is key to our process. We schedule regular check-in meetings (usually weekly) to provide updates, share progress, and gather feedback. Additionally, you'll have access to a dedicated project manager who can address any questions or concerns throughout the project.

Question 13

How do you structure your pricing?

Accepted Answer

We offer both project-based and retainer-based pricing models. Project-based pricing is ideal for one-time initiatives with a clear scope, while retainer-based pricing works well for ongoing services like social media management or SEO. We provide detailed proposals outlining deliverables, timelines, and costs based on your specific needs.

Question 14

Do you require a deposit before starting work?

Accepted Answer

Yes, we typically require a 50% deposit before beginning work, with the remaining balance due upon project completion. For larger projects, we may structure payments in milestones. For retainer clients, we invoice monthly at the beginning of each month.

Question 15

Do you offer packages for startups or small businesses?

Accepted Answer

Yes, we understand that startups and small businesses have unique needs and budget constraints. We offer scalable packages designed specifically for growing businesses that provide essential digital marketing services at accessible price points, allowing you to expand your services as your business grows.

Question 16

What is your payment policy?

Accepted Answer

We accept payments via bank transfer, credit card, or PayPal. Payment terms are net 15 days from the invoice date. For retainer clients, we require payment at the beginning of each month. Late payments may result in work being paused until the account is current.

Frequently Asked Questions

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General Questions

What services does Dfeelings offer?

How long has Dfeelings been in business?

Where is Dfeelings located?

What industries do you specialize in?

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